![]() If you do not have an email or phone number associated with your account, please contact Roblox customer support at /support. To regain access to your account, please type in your email or phone number and click the submit button on this page. Moreover, if you don't have access to the email address then we would suggest you to contact the email service provider, to regain access to that email address and then contact us from it. For the safety and security of your account, your Roblox password has been reset. If you have more than one email, make sure to check all of them in case the code email went to one of your other email addresses. ![]() If you are having difficulties in the set up or receiving emails, please make sure to check your spam/junk folders, and make sure to add the email address " to your email contacts.Īdditionally, the email address receiving the code will be the one that is currently verified to your account so make sure your email is verified on your account. ![]() For more information, please see our help article with all the details of this great security feature. This feature can be found in your Account Settings Security tab while logged into your account. Their response if u want it- Thank you for contacting Roblox Customer Support.Ģ-Step Verification (2SV) is an additional security feature that is available for Roblox accounts. Any help? Do I just respond to that with the gift code I redeemed? (I found a gift card I used instead) This should help you narrow down if the problem lies with the app or Roblox itself.Ik this was like a month ago but how do you reccomend contacting them abt this? I tried to contact support like 3 times but it always just gets me the same auto generated response. If you usually log in via the Roblox app, try to log in via the browser to see if you are able to get in. Open your Roblox app and check if you are able to log in to your account. binarytimelord have you tried clearing your cache and cookies Also, what error do you get when trying to access the Roblox site.Connect to a server location via the VPN.Here’s how to reset your Roblox password. ![]() Reset your PasswordĪs you will see on the error pop-up, this is recommended by the devs. Make sure to check the Roblox server status and wait until the outage or downtime is fixed. You might get kicked from experiences and it can get frustrating. If Roblox servers are having issues, you won’t be able to log in, or play any Roblox game.
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